FAQ’s
View our most frequently asked questions about climbing, caving, abseiling and our events and parties.
General FAQ’s
Indoor climbing is a form of rock climbing carried out inside on artificial structures. Originally started as a way to train for outdoor climbing, indoor climbing is now a super popular sport in its own right with many climbers only ever climbing indoors. Indoor climbing is now an Olympic event involving Speed, Lead and Bouldering – We have all three disciplines here, making us the perfect place for you to train for your Olympic team place.
Due to the many variations of climbing, a climbing partner is not essential.
Bouldering (climbing without a rope on shorter walls) is a great way to get some climbing done without the need for a climbing partner. All you do need is a pair of climbing shoes and some chalk.
Auto Belays – Here at The Pinnacle, we also have a selection of 7 auto belays. These are automatic devices which when you climb take in the slack rope, and then when you reach the top or fall off, the device lowers you back to the ground.
Great question, but there are a few answers depending upon what you want from the session.
If you are an experienced climber then we allow one adult to supervise up to 2 novice climbers who have completed a novice climber registration form.
If you are new to climbing or don’t feel comfortable taking responsibility for your children whilst climbing, there are a few options for sessions you could book on to. These are:
- Book a private taster session. This session is normally an introduction to climbing showing you what climbing is all about. These are booked for a minimum of two people and then additional participants can be added at an additional cost. If you book for 5 you also receive an additional 30mins free.
- Rockeez kids clubs. Rockeez are our regular children’s climbing clubs running every day, at the same time each week. These are a great way for children to develop the skills to be able to climb by themselves in the future and meet new friends.
The other option as a parent, would be for you to book yourself on to one of our 3 week beginner climbing courses. These cover the skills required to be able to rope climb and boulder without the need for an instructor to be with you. This is a great option if you are looking to take up climbing as a family long term, as it teaches you a lot of what you need to know.
All sessions should be booked before you arrive, especially instructed sessions, to ensure that you don’t get turned away disappointed when we are full to capacity. There are two ways to book; either download the Rock Gym Pro app for your phone and search for The Pinnacle Climbing Centre or visit the booking page at the top of our website.
General sports wear is great for climbing, and we provide climbing shoes for hire. Please note that long hair needs to be tied back out of the way whilst climbing.
If you book on to one of our instructed sessions, then all the safety equipment you need is included in the price of the session.
For regular climbers, we have a fully stocked shop selling everything form harnesses to belay devices, karabiners to guidebooks – you will find what you need in our on site Pinnacle shop.
We also have a small selection of items available for hire.
At reception we have a selection of food and drink available to purchase before, during and after your climbs. Whether you are after a freshly cooked, stone baked pizza or a slice of cake we have food that can give you the energy to climb harder, all washed down with a nice cold drink from our fully stocked drinks fridge.
And don’t forget, coffee has been proven to make you climb harder, so choose between a delicious roasted coffee bean or instant for that buzz.
Party FAQ’s
We run a few different types of parties depending upon the number of people attending. Our main party packages can include climbing, rotating wall, auto belays with or without caving. Included is also a dedicated party room for your party to enjoy their freshly baked Pinnacle Pizzas, jugs of squash are provided, and invitations are free on our website. We can even include party bags and an upgrade to a whole pizza per person (advised for children over the age of 8) in your party package, as an optional extra. Check out our Parties page to find out more.
A standard climbing party is 2hrs. Your main activity is 1.5 hours filled with nothing but non stop climbing on our High Walls, rotating wall and on Auto Belays. Then its off to your own dedicated party room for 45 mins, where each child will received half a pizza and jugs of squash.
Yes we do a dedicated climbing and caving party. Please see our party page for more information.
Yes your own dedicated party room is all included in your package and available for 45 minutes after your climbing has finished.
Yes it includes half a delicious Pinnacle Party Pizza per child. You can upgrade to a full pizza per child for just an extra £2.50pp. (a full pizza is 10″)
Our Pizza’s are freshly stone baked pizzas made on site and a full pizza is 10 inches in size
Our Party Bags contain a Pinnacle Wrist Band, Pinnacle Pen, Haribo and a Mini Carabiner Clip
We ask that at least 2 adults stay with the party while it is going on in case of emergencies
Our qualified and DBS checked instructors will be running the party making sure everyone is safe and having lots of fun
Corporate FAQ’s
Here at The Pinnacle, we run fabulous corporate activities for teams to get together. This is especially beneficial whilst so many people have been working remotely. Why not have a team meeting in our fully air-conditioned Summit Suite, making the most of the inbuilt audio and visual equipment in a Covid19 safe way? Your team can then enjoy a superb lunch, followed by an afternoon of team building exercises and climbing.
We can put together packages to accommodate whatever your needs, and can include activities such as climbing, bouldering, auto belaying and abseiling. You can even pit your wits against our new Speed Climbing Wall, which will feature in the Olympics this year for the first time – your teams could compete against each other with prizes for the winning team. We offer a wide variety of refreshment packages, as well as fresh stone baked pizzas to enjoy and to keep your energy levels up. Get in touch to book or for more info.